Hooray! After we made a few changes to the way we process conversions internally, the backlog has been torn to pieces. Welcome back speedy conversions! Time to view your stats and export your data :)
Mar 22, 20:48 UTC
Good news! We made significant progress on the conversions backlog, and we estimate the stats will be up-to-date again tomorrow (March 23, 2017).
Mar 22, 14:51 UTC
So far, we processed 1/3 of the conversions backlog. Based on the numbers we see right now, we estimate it will take 2 more days until the stats are up-to-date.
How do you know conversions are backlogged?
The most visible sign is that customers enter conversions segments after receiving a particular email, but the email is not marked as converted. As a result, you'll also see lower conversion rates.
Mar 21, 17:44 UTC
The performance of the conversion jobs started deteriorating Thursday, March 16, 2017. As a result, we have now gained a substantial backlog that might take a few days to process.
No data was lost, customers are still entering conversion segments, but the Converted Email events are slow to update, and the conversions aren’t reflected on the emails and in the campaign (the converted checkmark is missing, and the reports are inaccurate).
We’re investigating how to improve the performance of calculating conversions, and we’ll get back with an update once the backlog has been reduced.
Mar 20, 18:08 UTC